We are a Community Committee operating under a written charter aligned with established community norms.

• The Sustainable City is not a RERA- regulated community and does not fall under the standard Dubai Land Department community management model.

• There is no service charge currently paid by residents (and it is likely that residents may not wish to introduce one in the future).

• Accordingly, an owners’ committee or an owners’ management company managing the community is neither applicable nor feasible under the current structure.

• The community is managed by the developer under a sustainable model—earning, managing, and spending on the community, and saving where possible, with any savings potentially reinvested into improvements or new developments.

• The rules in place are based on best working practices feasible within this model. While there is certainly scope for improvement, the system is not ineffective and remains adaptable.

• The developer supports positive practices and values the Community Committee, listens to feedback, and often implements ideas and changes recommended by residents and the CC—even though there is no legal obligation to do so. Ultimately, it is in the developer’s business and reputational interest to manage a community outside the RERA framework while still following best practices and considering CCs and residents’ voices.

• The Community Committee is not a statutory body. We are all volunteers and operate on a cooperative, request-based approach, with close coordination between the community management team and the developer.

• Within this model, it is important to maintain a balanced and constructive approach with community management. We are not a legal entity therefore our role exists largely through mutual understanding and goodwill—granted for the benefit of the community, residents, and the developer alike.